Claim process

Accidents are itself terrible and the claim becomes more hectic if you are not aware of the complete claim process. Certainly, no one wants to be in an accident so knowing what comes after that, shouldn’t be in the wilful to-do list of some. If you are lucky enough to make a claim only once in a lifetime, you will need help with the steps you have to make. Don’t worry! We are here and we are more than happy to help you out.

SHC Accident Helpline Ltd. wants to empower general people with the best knowledge of the complete accident claim cycle so that no one can rip off by taking benefit of your limited knowledge. here is a brief which will ease the understanding and processing of information for you.

Accident Claim – What is the Process?

Here goes the conventional way of taking steps when in an unfortunate accident situation and you want to make a claim?

Step 1: Initiate Contact

Call SHC, you can do it yourself and if you are not a victim, but a friend/family member, you can call on behalf as well.

Step 2: Initial Assessment

Our professionally trained Claims Advisors will listen to you, will try to get as many details as we could, to make an initial assessment of the accident claim. You will get free expert advice, whether or not, you want proceed to an accident claim.

Step 3: Immediate Recovery Services

If our Claims Advisors feel confident that you will be benefited from our complete Accident Management, you will be offered the immediate roadside recovery of the vehicle, replacement of the damaged vehicle, arranging movement to secure storage, etc., depending upon the nature of the accident, etc.

Step 4: Expert Advisory (Free!), No Win No Fee Solicitor Allocation

If you are not in need of immediate recovery services, our advisors will recommend you a personal injury solicitor, under our No Win No Fee methodology.

Step 5: Evidence and Supporting Documents

SHC Accident Helpline Ltd. will obtain your medical records and applicable reports from the medical specialists, who also are experts in their own domain of personal injuries you encountered.

The selection of medical experts depends upon the nature of the injury of the accident victim. Based on the medical report done by medical expert, an assessment would be made on how much you should be compensated. Please note, the medical report is a very important and legal document and it’s important to read it carefuly and to fully understand it. The opponent should agree at this stage to pay the money for your losses.

If the claim is declared as legitimate of settlement from the medical expert’s point of view, our recommended solicitors would then document all financial losses in detail.

Step 6: Issuance of Claim Letter

You need to know that we will try to settle your case as soon as possible for you. But legally, the defendant or the insurance company have to send a response to your claim within 21 days with the confirmations that accidents is investigated by them.

Step 7: Settlement of Claim

Our recommended solicitors would get into negotiations and presentation of facts on your behalf, till the settled by the opponent. If you want to know more about the range of services at SHC, dial us now.

Call 0330 9990111 Our 24×7 FREE Emergency Helpline

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